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About You has a dedicated shipping policy and offers secure shipping of all confirmed orders within Italy through Poste Italiane. Orders are dispatched within 24 hours of receiving order confirmation and takes anywhere from 3 to 5 days to get your order shipped. All orders are safely transferred from the About You warehouse to your doorstep at the quickest possible interval. About You includes a shipping and handling amount as part of your cart value for all items, with different items having different price tags, and does not charge any additional shipping charges. However, there might be shipping and handling charges for orders that are made to addresses outside Italy, along with customs duty (if imposed) depending on the items you order.

About You accepts returns of all products that are sent back within a maximum of 100 days from accepting delivery. If you are not satisfied with the product, feel free to send it back as a return. All returns that are found to be sent back for genuine reasons, and with a valid receipt get a full refund. Please note that refund and replacement will only be eligible for items that are being returned because of the wrong product, delivered with damages, or the item is different from the description. The product which was delivered to you also features a return request which needs to be filled in with necessary details before sending a product back as a return. Products that do qualify for a refund or replacement, will see the same reflected within 30 days of the company accepting your return.