Protecting privacy is an important part of our business and Shopper.com is committed to providing you with a safe and reliable online experience on Shopper.com. Because we respect your right to privacy, we have developed this Privacy Statement to inform you about our privacy practices for the entire Shopper.com website.
The following information will help you understand how we collect, use, and safeguard the information you provide through our websites. The terms “we”, “our”, and “us” in this Privacy statement refer to Shopper.com.
This Privacy Statement will inform you of:
What personal information our site gathers about you.
How we use and with whom we share the personal information we gather.
Your ability to opt out of future notifications.
What security procedures we have in place to protect your personal information from loss, misuse, or alteration.
How you can correct or update your personal information.
Privacy is of great concern to most users of the Internet and is a critical part of an enjoyable and satisfactory user experience. We are acutely aware of and sensitive to the privacy concerns of our subscribers and other visitors to our website. You should be assured that we do not provide personal information about our customers or site visitors to vendors that are not involved in the provision of our services.
This Privacy Statement applies to the Shopper.com website or any other site in which it is expressly displayed. Please note that our site may contain links to other sites. We are not responsible for the privacy practices, privacy statements, or content regarding other sites that do not include this Privacy Statement. Please refer to the Privacy Statements on those independent sites.
II. PRIVACY STATEMENT ENFORCEMENT
We support an overall privacy process and approach. In order to ensure privacy program compliance we routinely monitor our site by conducting initial and periodic reviews. We also rely on online users to report violations of posted privacy statements or specific privacy concerns. These measures are intended to provide some trusted assurances that you can rely on in this Privacy Statement. If you feel that we are violating this Privacy Statement, please contact firstname.lastname@example.org. Please specify “Privacy Statement” in the subject line of your email.
III. PERSONAL INFORMATION
We collect two kinds of information related to you: (a) Personally Identifiable Information (“PII”); and (b) Non-Personally Identifiable Information (“Non-PII”).
(a) Personally Identifiable Information: PII includes any information that identifies you as person. We collect your PII when you choose to register with us or when you choose to participate in an interactive feature of our Sites such as a review, survey or promotion. You may: (a) provide your name, mail/shipping address, email address, credit card number and phone number when registering with our Sites or in connection with a contest entry; (b) provide certain demographic information about you (e.g., age, gender, shopping interests and preferences, etc.) when participating in a survey or poll; or (c) post a general comment and/or recommendation on our Sites.
(b) Non-Personally Identifiable Information: Non-PII is any information that does not identify you as a person including PII which has been rendered anonymous. We obtain non-PII either separately or together with your PII as described above. We collect certain non-PII from you when you access our Sites including IP addresses and information relating to your browser, operating system, ISP, the third party website from which your visit originated and how you use our Sites such as the web pages you visit, and the duration of your visits.
We use “cookies” and other statistical and tracking technologies as described in this Section. A cookie is a piece of information that our website sends to your browser, which then stores this information on your system. Other statistical and tracking technologies, such as web beacons, clear gifs, HTTP headers, also work in ways that collect information about your visit and use of our websites. We use these technologies in four ways:
1. To provide a service: A cookie may be used to provide you with a specific service. For instance, if you request our site to remember your login password or remember your profile in a response to a blog post, we deposit a cookie on your computer to facilitate that service. If you are logging into an access-controlled section of our site, we set a temporary session cookie to establish that you have been authenticated. The information contained in these cookies consists of random data that is used by the server to authenticate the browser requests to the server for that particular session. These cookies do not include any type of personally identifiable information. This bit of information is erased when you close your current browser window. If you choose not to accept a temporary cookie, you will not be able to navigate in these online applications.
We also use a cookie for when you visit our website and request documentation or a response from us. When you are filling out a form, you may be given the option of having our website deliver a cookie to your local hard drive. You might choose to receive this type of cookie in order to save time in filling out forms and/or revisiting our website. We only send this type of cookie to your browser when you have clicked on the box labeled “Please remember my information” or another box with an equivalent content when submitting information or communicating with us.
3. To understand our visitors: When you visit our site, our computers may automatically collect statistics in aggregate about visitor behavior. We may monitor statistics and other data such as how many people visit our site, the user’s IP address, which pages people visit, from which domains our visitors come, which browsers people use and how they move about our website. We use this data about your visit for aggregation purposes only. These statistics are used to help us to understand our visitors’ interests and improve the content and performance of our website. If you come to our site from one of our business partners, our web server may also send your browser a temporary cookie that reflects an origination code for that business partner. We use this information for statistical and marketing purposes.
We also use a cookie when we track traffic patterns on our site. Analysis of the collected information by our tracking technologies allows us to improve our website and the user experience. In both instances of a persistent cookie, if you choose not to accept the cookie, you will still be able to use our website. Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent. We may supplement this unidentified user data with other data to better understand our users. For instance, we may relate a user’s IP address to the company to which it relates to better understand our visitors’ interests.
4. To advertise: We may tailor our advertisements to certain users based on the unidentified user data and related information. Also, we may receive information on unidentified users’ movements on other websites to tailor advertisements to them on our website and, likewise, provide unidentified user information to service providers, such as an ad agency, who places our advertisements on other websites to market to these users that visit them. You can opt out of this tracking by accessing the link below. You will need to invoke these opt-out procedures on each computer you use. If you opt out, you may still see our advertisements on other websites you visit, but these ads are not user specific and are not placed because of your past website use.
To opt out of advertising please send an email to email@example.com. All major Internet browsers allow you to control cookies. You can learn more about adjusting browser controls at the following site. (Note that we do not control this si te and are not responsible for its contents. It is provided as information only. For the most current browser-specific information, please consult your browser’s manufacturer.) Please refer to: http://www.aboutcookies.org
We may use both temporary and permanent cookies based on the cookie’s purpose. A permanent cookie remains on your system, although you can always delete or disable it through your browser preferences. Third-party social media buttons displayed on our websites may record your IP address, browser type and language, access time and referring website addresses. When you are logged in to those social media sites, they also may link this collected information with your profile information on that site. We do not control these third party tracking technologies
In addition to the uses described above, we may use your personal information for any of the following:
To contact you regarding the status of your inquiries relating to services or products listed on our Websites.
To contact you to confirm your service inquiry, to confirm, complete or update your Service User Information or registration information, or for any other business reason related to your use of our Websites.
To contact you in response to a customer service question from you, or in relation to any issue arising in respect of the agreement between Shopper.com and you, or to resolve or attempt to resolve a dispute between users or between Shopper.com and you.
To process credit card payments approved in advance by you and help us establish and verify your identity.
To process, service or enforce, or send related communications regarding, transactions you make using our Payment Processing Service.
To allow you to send an email to another user who is listing an item for sale on our site, where available.
To assist law enforcement or other governmental agencies investigating cases of possible illegal activities by third parties.
To improve the experience of using the Websites, improve Shopper.com’s products and services, improve marketing and promotion of our products and services, customize the Websites’ content and layout, and generally improve the Websites to meet your needs better.
V. HOW WE USE AND WITH WHOM WE SHARE THE PERSONAL INFORMATION WE GATHER
We assure you that the personal information we gather from you is used by us only as explained below.
A. Sending Your Responses and Updates
We generally respond to any email questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and website and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Occasionally these updates or other important information may be sent out by third parties on our behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party’s use of the shared information to sending updates or providing services on our behalf. Our subsidiary companies or parent companies may also send you information about their services and products. In situations where you have supplied your information in connection with a question or request for information about a product or service offered by one of our partners, we may also send the information you have supplied to our business partners that offer such products or services. Please be assured that our business partners have agreed to ensure the privacy and security of any transferred information and may only use the shared information to send you information about products or services about which you asked.
B. Facilitating the Support, Renewal, and Purchase of Our Products and Services
We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products and services. We may provide our subsidiary companies or parent companies with your information so that they may send you information about their services and products. We may also provide the information you have submitted to a owned subsidiary, business partner, subcontractor or independent reseller (either within or outside the United States) so that the subsidiary, business partner, subcontractor or independent reseller can contact you and facilitate the support, renewal, and purchase of our products and services. You may receive a communication directly from one of our subsidiaries, business partners, subcontractors or independent resellers. Please be assured that any subsidiary, business partner, subcontractor or independent reseller who contacts you for one of these purposes has agreed to use the information we supply only in accordance with a confidentiality agreement. To find out the names and locations of the subsidiaries, business partners, subcontractors and/or independent resellers to whom we have provided your information, please contact us at the address given at the end of this Privacy Statement.
C. Disclosure by Law and Protection of Shopper.com and Others
If we are required by law to disclose certain information to local, state, federal, national, or international government or law enforcement authorities, we will do so (for example, we may disclose the identity of purchasers of certain software products to the U.S. Department of Commerce, Bureau of Export Administration, as required under the terms of our export licenses). We will also disclose information to third parties as necessary in order to comply with applicable laws and regulations. In addition, we may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply our agreements.
E. Business Transitions
Circumstances may arise where, whether for strategic or other business reasons, we decide to sell, buy, merge, or otherwise reorganize businesses or business units in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is our practice to seek appropriate protection for information in these types of transactions.
From time to time, we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this website, and improving our customer service and product offerings.
G. Merchants and Service Providers
If you choose to submit to us your complete contact information as part of a request to be contacted by merchant(s) or service provider(s), we will supply to the merchant(s) or service provider(s) your complete contact information and those merchant(s) or service provider(s) will contact you using your information regarding the specific query that you have provided. Merchant(s) or service provider(s) that receive your complete contact information may contact you regarding other products and/or services. If you choose to submit to us a questionnaire which includes Service User Information, we may provide the information submitted in your questionnaire along with additional information we obtain about you based on your Service User Information, such as your credit information, to any of our participating merchants or service provider(s) who may provide the products or services to which your request relates. Your submission of the questionnaire will be your consent to our disclosure of your submitted information to any such merchant(s) or service provider(s). Shopper.com does not have control over the use of the Service User Information once provided to merchant(s) or service provider(s), and your rights in respect of their treatment of your information will be governed by their own policies.
H. Other Trusted Parties
We may provide your contact information and other personal data to trusted third parties so they may provide information to you on products and services that may be of interest to you.
VI. THIRD PARTY ADVERTISING AND LINKS TO THIRD PARTY WEBSITES
VII. YOUR ABILITY TO OPT OUT OF FURTHER NOTIFICATIONS
From time to time, we notify our subscribers of new products, announcements, upgrades, and updates. If you would like to opt out of being notified, please contact us at the address given at the end of this Privacy Statement. If you receive a marketing communication from our subsidiaries, business partners, or independent resellers, you should opt out with that entity directly. Please be aware that you may not opt out of receiving information regarding the security, initial use, expiration, product enhancement, or migration of our products or services.
VIII. OUR SECURITY PROCEDURES
We consider the protection of all personal information we receive from our website visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any personal information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products or services using the Secure Sockets Layer (SSL) protocol. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
IX. CHILDREN VISITING THIS WEBSITE
This website is intended for use by adults. If you are under 18 years of age, you may not use this website. We do not knowingly collect or use information from children. Should children access this website, we are confident that parents will not judge any of the information provided as objectionable for viewing.
XI. CHANGES TO THIS PRIVACY STATEMENT
If a material change is made to this Privacy Statement and/or the way we use our customers’ personally identifiable information, we will post a notice of the nature of such change on the first page of this Privacy Statement.
If you have questions regarding this Privacy Statement, you may contact us at email@example.com